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Shipping, Delivery & Returns |
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- Shipping Rates
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Orders that are fulfilled by Madeinitaly-e.com
are shipped via UPS. You will have tracking
information available at www.ups.com. An e-mail
from UPS will inform you about your tracking
details.
Here follow we give you some shipment rates we
apply
USA & Canada ......Eur ..8,00
European Union... .Eur 10,00
Oceania ...............Eur 22,50
All our shipping costs are according with UPS
and added to our discounted rates will allow
you to purchase your sunglasses at the most
competitives prices.
Customers from European Union and USA won't
have to pay anything else than sunglasses price and
delivery cost.
For customers not UE, before payment step, our
prices will be decreased of European tax VAT (20%),
but maybe they could pay custom duties.
USA customers do not pay customs or import duties |
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- Delivery Estimates |
| MadeinItaly-e.com estimated shipping dates are based on several factors, including your destination address, how quickly we can obtain and assemble items for shipment and whether you have requested that we minimize the number of shipments or ship items as they become available. |
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| We calculate delivery estimates by taking the estimated shipping date and adding the time it takes a package to travel from our facilities to your destination address, based on the shipping speed you've chosen. Orders for multiple items or multiple copies of a single item can take longer to assemble before we're able to ship them to you. |
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| - Returns |
You may return new, unopened items sold and fulfilled by Madeinitaly-e.com within 30 days of delivery for a full refund. Items should be returned in their original product packaging. We'll also pay the return shipping costs if the return is a result of our error.
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item. |
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| - Availability |
| We at MadeinItaly-e.com review our sunglasses inventory daily. We also revise our product features accordino to manufacturers’ modifications. In case the sunglasses you ordered are not available, we will email you immediately, and you will not be charged. |
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| - Refunds |
| We can process returns and refunds only for items directly purchased from and fulfilled by Madeinitaly-e.com. |
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How long does it take to receive my refund?
Refunds are requested after we receive and process your return. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (see below for specific guidelines). We'll notify you via e-mail of your refund once we've received and processed the returned item.
If you don’t receive the return and refund within four weeks from the day you sent us your return, please e-mail us for further assistance.
Your refund will be issued 3-10 business days after your return has been processed. |
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How are refunds calculated?
The amount of your refund depends on several factors:
Items that meet our returns guidelines will receive a full refund.
Items that do not meet our returns guidelines will receive only partial refunds:
. Any unopened item in original condition that is returned more than 30 days after delivery: 70% of item's price.
. Any item that has obvious signs of use: 30% of item's price.
. Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error: no refund. If you returned only one item from a multi-item shipment, you will be reimbursed only for the per-item shipping fee for the item you returned and not the per-shipment fee.
If you return an order that was placed using a promotional certificate or discount, you will not be refunded for the amount of the promotional offer, as these discounts were deducted from the original purchase amount.
If after reading this information, you feel that the amount of your refund was incorrect, please e-mail us. |
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| Sales marked as FINAL cannot be returned. All Clearance items are final sales. |
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